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Postal Parcels


Importation by Post
The Customs procedure for goods arriving in Thailand by post
The goods arriving in Thailand by post are classified into three types:
    Category 1 Goods exempted from duty, which is goods imported by post and has Custom value, including freight and insurance charges, of no more than 1,500 baht or samples with no commercial value, which will be used for exhibition only and are not prohibited or restricted goods. For this category of goods, they will be handed over to Thailand Co., Ltd. to distribute to recipients.

    Category 2 Goods liable for duty, which are goods imported by international post. This type of goods is sent from a sender/consignor to a recipient/consignee at the same time, with its FOB value not exceeding 40,000 baht, regardless of its number of packages. The goods under this category must not be prohibited or restricted goods, or goods requiring sample analysis before release. For this type of goods, Customs officers calculate its Customs value as well as duty and taxes before handing it to Thailand Post Co., Ltd., which is responsible for distributing the goods to the recipient and collecting duty and taxes on behalf of the Thai Customs Department. In this case, the recipient will receive a notification instructing how and where to collect the goods and pay for such duty and taxes. 
    The recipients/consignees wishing to object to Customs valuation or request duty and tax exemption are required to follow the steps below: 
      • The consignee complete and submit Request Form (available at post offices and along with the notification and relevant documents such as evidences for purchase and receipts to the designated post office. Duty and tax payment is not required at this stage.
      • The post office hands over the parcel and all documents received to Customs
      • Customs Service Division responsible for post informs the result of consideration to the relevant post office so that it could inform the consignee accordingly. The consignee may decide on one of the following options:
      • Be informed of the result by Thailand Post and pick up the goods at the post office indicated in the notification
      • Request to be informed of the result and pick up the goods at Parcel Screening and Examination Sub-division, Postal Customs Service Division, EMS Centre Building, Soi Chang Wattana 5, Chaengwattana Road, Laksi, Bangkok

    Category 3
     Other goods not classified under Category 1 and Category 2. This type of goods is handed over to be stored at Thailand Post Co., Ltd. or Customs Bureau/Customs House, depending on each case. The consignee will receive a notification instructing him/her to pick up the goods/make payment for duty and taxes ณ Postal Customs Service Division or a designated Customs Bureau/Customs House
    Customs Formalities for the goods under Category 3 can be classified into 2 types:
    1. Goods whose FOB value is above 40,000 baht: The consignee has to prepare and submit import declaration electronically to the Thai Customs Electronic System. The goods, regardless of its total number of packages, which are sent from a sender to a recipient or arrive at the same time, and have total FOB value exceeding 40,000 baht, require import declaration submission
    2. Goods whose FOB value is less than 40,000 baht: The consignee is not required to prepare and submit import declaration electronically. Customs will calculate Customs value as well as duty and taxes at the same Customs office.
Documents required for collecting the goods
  1. Pick up by the consignee:
    1. The notification letter
    2. A national identification card, an official card issued the Thai government, or passport (for foreign consignees) of the consignee whose name is indicated in the notification letter
  2. Authorise others to pick up the goods:
    1. The notification letter with the details of authorization and the signatures of both the consignee and the authorised person at the back of the notification letter
    2. A photocopy of the consignee’s identification card with his/her signature certifying true copy
    3. A photocopy of the authorised person’s identication card with his/her signature certifying true copy
  3. The consignee is a juristic person such as a company and a limited partnership
    1. The notification letter with the signature of the authorised person of the company and the company stamp at the back of the notification letter
    2. A photocopy of the company owner/manager’s identification card or that of the authorised person with his/her signature certifying true copy
    3. A photocopy of the company registration certificate certified true copy with a company stamp
    4. A photocopy of the Attorney's ID Card with his/her signature certifying true copy

Remarks: The Attorney may not authorise others to collect the goods on behalf of himself/herself or the consignee. 



The Thai Government controls the import and export of certain goods into/out of  Thailand. The controls either take the form of:

  • an absolute prohibition, which means that you are not allowed to import the goods in any circumstances; or
  • a restriction, where you need to have written permission in order to import the goods.

Samples  OF  Prohibited  and  Restricted  Goods

The following information broadly outlines what goods are prohibited or restricted, where you can obtain more information about the control and, in the case of restricted goods, to apply for permission to import.

1.      Prohibited Goods are goods for which either the import into or export out of Thailand are prohibited. Any person imports or exports prohibited goods is considered as committing offences and subject to penalties indicated in the relevant national legislation. In addition, such activity is also considered as an offence under Articles 27 and 27 bis of the Customs Act B.E. 2469. It is prohibited by law to bring the following items into Thailand.

  • Obscene objects/literature/pictures
  • Pornographic materials
  • Goods with Thai national flag
  • Narcotics e.g., marijuana, hemp, opium, cocaine, morphine, heroin
  • Fake currency, bonds, or coins
  • Fake Royal Seals/official seals
  • IPR infringing goods e.g. musical tape, CD, VDO, computer software, etc.
  • Counterfeit trademark goods

2.      Restricted Goods are goods of which the imports and exports are restricted by law and therefore require a permit from the related government agencies. Any person imports or exports restricted goods is considered as committing offences and subject to penalties indicated in the relevant national legislation. In addition, such activity is also subjected to the offence under Articles 27 and 27 bis of the Customs Act B.E. 2469.

The Ministry of Commerce designates classes of goods that are subject to import controls, which usually take the form of permission and licensing. Although these controls are being liberalized, at present more than 50 classes of goods require import licenses from the Ministry of Commerce. These categories are frequently changed through notifications of the Ministry of Commerce. A license to import any of the restricted items must be obtained from the Ministry of Commerce prior to importation. Application for the license must be accompanied by a supplier’s order, confirmation, invoice, and other pertinent documents.

In addition to the Act imposing the above controls, a number of goods are also subject to import controls under or other relevant agencies. These include:

•       The import of drugs, foods, and supplementary products requires prior licensing from the Food and Drug Administration, the Ministry of Health. 
•       The import or export of antiques or objects of art, whether registered or not, requires permission from the Fine Arts Department.  
•       The imports of weapons and ammunition, explosives, fireworks and real and replica firearms requires appropriate license from the Ministry of Interior. Other weapons such as electric shock devices must also be declared. Some of these items may require a permit, before importation.
•       The Cosmetic Act stipulates that for the purpose of protection of public health, any importer of controlled cosmetics must provide the name and location of the office and the place of manufacture or storage of the cosmetics, the category, or kind of cosmetics to be imported, and the major components of the cosmetics.

  • The import of wild fauna, flora, fish and other aquatic fauna requires permission from the National Park, Wildlife and Plant Conservation Department, the Department of Agriculture, or the Department of Fishery as the case may be.

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